I have been buying electronics from J&R for years and I have never once had a problem. From the smallest purchase (cables) to the largest (our first HD TV), I have always been happy. I'm always astonished at how quickly my purchases show up (within 3 days usually), and how easily any problems are solved (returning a cable modem I couldn't use was a snap). I usually order online, but a few times I've had to consult with someone about a purchase, and I've always found help at J&R. The bar they raise for customer service is almost unfair to their competitors.
Online prices, selection, descriptions, specifications and images generally match our retail stores, but may vary and are subject to change without notice. Not all accessories pictured are included. Manufacturer rebates, terms, conditions and expiration dates are subject to manufacturers forms. Not responsible for typographical errors.