Certifications and Customer Satisfaction Ratings

Better Business Bureau Online Reliability Seal J&R has been a proud member of the Better Business Bureau for many years. J&R maintains the highest standard of business ethics and customer satisfaction.
In 2010, Joe and Rachelle were inducted in to the Hall of Fame by the Consumer Electronics Association.
BizRate Customer Certified (GOLD) Site The BizRate Customer Certified seal denotes that JR.com is truly committed to proactively receiving customer feedback & providing satisfactory customer service.
PriceGrabber User Ratings for J&R Music and Computer World PriceGrabber.com 10k Gold Award

This award is earned by retailers who have exceeded 10,000 user reviews while maintaining a minimum of a 4.5 star rating. This is indicative of a higher level of customer service and attentiveness to customer needs.
Read Your Store Reviews Merchants that bear the Trusted Store seal consistently receive positive customer ratings and reviews, provide accurate price and shipping information, and honor prices listed on their site without excuses.
This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
McAfee SECURE certified sites prevent over 99% of hacker crime. The "live" McAfee Secure mark appears only when a web site's security meets the standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.
c|Net Certified Store As a CNET Certified Store, JR.com understands the importance of gaining and maintaining your trust and must meet strict service guidelines.
Direct Marketing Association We honor your requests not to share your information with other marketers and your requests not to receive the company's mail, telephone or other solicitations again.
NexTag "Fast Shipping. My home theater system arrived 3 days earlier than expected. My next purchase for another HDTV and Home Theater will be from J&R within the next month." - Jerry D.
Zagat Survey J&R Music World has been rated the Top Quality Videos/DVDs Store by the Zagat Survey, the leading rating system of businesses around the world for over 25 years Zagat bases their ratings on reviews from independent shoppers.
Reseller Ratings JR.com is a member of Reseller Ratings. Reseller Ratings is a survey of companies that sell computer products online and includes evaluations of over 600 Internet PC Hardware merchants, performed by over 5,500 Internet users to date.
Become The Become.com Trusted Store seal is given to stores that meet a high standard of integrity by providing a positive e-commerce experience to their customers
Verified by Visa For greater protection, JR.com is a participating merchant in Verified by Visa.
MasterCard Secure Code Learn More For greater protection, JR.com is a participating merchant in MasterCard Secure.
National Press Photographers Association

J&R is a proud sponsor of the National Press Photographers Association.
STELLA Service The STELLAService seal is the Web's most reliable signal of outstanding customer service. It's the only online trustmark that independently and objectively verifies truly "customer-obsessed" companies. Look for the STELLAService seal next time you shop online to ensure you receive the highest quality customer experience.
Amazon Rating See what customers are saying about J&R on Amazon.com -- unbiased opinions on the world's biggest ecommerce site.