Certifications and Customer Satisfaction Ratings

	J&R has been a proud member of the Better Business Bureau for many years. J&R maintains the highest standard of business ethics and customer satisfaction.

	The Circle of Excellence recognizes those online retailers within the BizRate®Research network who have demonstrated outstanding performance, as rated by their customers, throughout a one year period. Winners consistently obtained feedback from their customers throughout the award year period and received the highest ratings.

	The BizRate Customer Certified seal denotes that JR.com is truly committed to proactively receiving customer feedback & providing satisfactory customer service.

	PriceGrabber.com 10k Gold Award This award is earned by retailers who have exceeded 10,000 user reviews while maintaining a minimum of a 4.5 star rating. This is indicative of a higher level of customer service and attentiveness to customer needs.

	Merchants that bear the Trusted Store seal consistently receive positive customer ratings and reviews, provide accurate price and shipping information, and honor prices listed on their site without excuses.

	The VeriSign Secured Seal is the most trusted security mark on the Internet. By bearing the seal on our homepage, we are proving to our customers that we are serious about security.

	The "live" McAfee Secure mark appears only when a web site's security meets the standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.

	As a CNET Certified Store, JR.com understands the importance of gaining and maintaining your trust and must meet strict service guidelines.

	We honor your requests not to share your information with other marketers and your requests not to receive the company's mail, telephone or other solicitations again.

	"Fast Shipping. My home theater system arrived 3 days earlier than expected. My next purchase for another HDTV and Home Theater will be from J&R within the next month." - Jerry D.

	J&R Music World has been rated the Top Quality Videos/DVDs Store by the Zagat Survey, the leading rating system of businesses around the world for over 25 years Zagat bases their ratings on reviews from independent shoppers.

	JR.com is a member of Reseller Ratings. Reseller Ratings is a survey of companies that sell computer products online and includes evaluations of over 600 Internet PC Hardware merchants, performed by over 5,500 Internet users to date.

	The Become.com Trusted Store seal is given to stores that meet a high standard of integrity by providing a positive e-commerce experience to their customers

	For greater protection, JR.com is a participating merchant in Verified by Visa.

	For greater protection, JR.com is a participating merchant in MasterCard Secure.