In-Store Pickup

Enjoy the convenience of shopping online or by phone (1-800-806-1115) and picking it up In-Store! On the right side of your Shopping Cart on JR.com, you may see "Order is eligible for FREE Store Pickup". Click on the "Pickup" button and follow the instructions. Your order will be put together & waiting for you in a special, dedicated area, away from the crowds and FREE of any additional service charge. After placing your order, please wait for email or phone confirmation that everything is ready to be picked up. Our In-Store Pickup area is located downtown at 19 Park Row, NYC (Lower Level).

Orders placed after 6pm will be available for pickup the following day. Orders are held until end of business day of the day after you place your order. All items you place in your cart must say Eligible for FREE Store Pickup or your order won't be eligible. Sorry, but Music and Movie titles are not eligible yet. All orders picked up in the store are subject to the store 14 day returns policy.

And don't forget to get your free cup of Coffee with purchase from the J&R Café!