Kind words from customers are music to our ears. Customer comments are always a good way to gauge a website, so we offer the following. Not everyone has the same shopping experience, but these letters and emails are a representative sample.

To send us your comments, email: feedback@jr.com.  |  Feedback Terms

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I ordered a Coby boombox and it was at my door practically before I clicked submit order!!! I have always had this experience with J&R. It is amazing.

I find you website very useful and helpful! I love your product comparison, it makes things more clear to me.

Needed an item next day and was able to get overnight shipping very cheap. Customer service and sales support very helpful and package arrived right on time. Very satisfied!

Very Impressed! There is a lot of choices for checkout and the price I paid was cheaper than any other sites. Plus, free shipping!

Very helpful in-store and very convenient website! I came in to browse for computer parts, but I came out with much more! I'm hoping to come back again for all my electronic needs!

I love your site! I don't even bother trying to find electronics in stores anymore because I know J&R will have what I need! Thanks

I think the sign up offer for free shipping is great!!. Your prices are outstanding!!

J&R has always been a reliable source of quality products and priced competitively. Delivery has been timely as promised. Thank You.

It was a great experience, I ordered it online and I requested a store pick-up. When I got there it was ready. I would definitely shop here again. I would definitely recommend it.

I haven't used your website ever before. Unfortunately, I hadn't even heard of it. I was simply looking for some new headphones, and stumbled upon your website. The website was very well organized, easy to understand, and had a very quick and easy checkout. Overall, an A+ in my book. I will certainly be visiting jr.com again! Thank you for the free shipping offers too!

J&R has always been an awesome supplier!
Many years ago I worked for the Western Electric Co. at 222 Broadway. I was there when J&R opened a small music store and watched your amazing growth. Anyone out there looking for a reliable source for electronics etc should give J&R a try. I'm not being paid for this Kudo in any way by J&R or anyone else, I've just found them to be an honest, reliable and solid source.
I'm now retired in FL, far from NYC but fondly remember my great shopping there and now order on-line!

First experience, very easy to order, excellent price, site and pages well laid out. What a dot come should be ...

I had been looking for a large computer monitor and J&Rs low price on one of the two models I was interested in sealed the deal. They have routinely beat Amazon's price and I am extremely happy with the ASUS laptop I puchased previously from them. I called and made the purchase over the phone, was immediately connected with a representative and placed my order. The monitor shipped out and was at my doorstep prior to when it was expected. Great store.

I want to thank you and all your staff. J&R World has made my online shopping experience pleasureable. I am in the military and am so excited to have the opportunity to place an order during Veteran's Weekend.

Again...thank you for your wonderful business!!!! I am sure I speak for all of the USA military.

This is the first time I've placed an order with you and I'm so happy that I don't need to pay tax or shipping. Your prices were the best. I also love the rewards program you have set up. Happy Thanksgiving!

J&R Music and Computer World was FABULOUS TO WORK WITH! Shipping was Great - Fast and On Time! They knew exactly what I was talking about, even though I wasn't so sure :) Can't beat that. And with the Holiday approaching, I still received my shipment in plenty of time at no additional cost. Will definitely use them again.

I've been using J&R since their inception, 40 years ago. I used them to purchase electronics and recording tape, and vinyl recordings when I was overseas, shipped to my APO and diplomatic pouch address. They have provided nothing but top quality service and the absolute best prices. Their addictive!!!

The best customer service I've ever dealt with. I placed my order right after hurricane Sandy and didn't think they would be able to accomodate my tight requirement of receiving my shipment. Although their systems were down at the time of my order, they got it out that day and it arrived the very next day.

Will order from them again without hesitation.

J&R is a great company. Great products and prices as well as great customer service. I recently purchased an item that just prior to Hurricane Sandy hitting the Northeast. It resulted in massive power outages and shipping delays. J&R sent me an email notifying me of the delays and noting that they were doing everything they could to process orders and ship. Bottom line, I still received the item faster than I expected. Thanks J&R! Highly recommend them.

I was extemely satisfied with the stock alert notice. It came just on time to narrow my decision. Good job!
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