Kind words from customers are music to our ears. Customer comments are always a good way to gauge a website, so we offer the following. Not everyone has the same shopping experience, but these letters and emails are a representative sample.

To send us your comments, email: feedback@jr.com.  |  Feedback Terms

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Prices often beat Amazon.com, and selection is excellent.

I made the purchase of a Western Digital 2TB Hard Drive and both the ordering process and shipment for this item was outstanding. Great return policy which I didn't have to use.

Appreciate the ease of the web-site, the obvious attention to good customer service and J&R Rewards program. Especially though, being in California, not having to pay sales tax and free shipping makes for some great deals!

Great company to deal with, fast shipping, professional customer service. I have had very good experience in communication with their sales staff. Products are all shipped and packed very well. Overall I would recommend this company to my family and friends. 5 Stars!

The website is very secure. It has a wide selection of different products and accessories that will please the most die-hard Apple fans to the dedicated Windows PC user. The checkout process is very simple, and the delivery of the items purchased is extremely satisfying.

Fabulous service, competitive price on the Canon T5i. Shipped the same day and arrived at 9 AM the next morning. I couldn't have gotten it quicker if I had decided to go out and get it myself! Love J&R. Thanks, guys.

I have lived here in NYC for a long time. The first time I visited the store many years ago, I was impressed on how they can give their customers the best prices in town. Since then, I have recommended this store to my friends and students. I shop here for most of my electronic needs.

As always very good experience. Good selection, price and I have enjoyed fast delivery. One time I had to return something defective and the replacement was a no hassel experience.

This is the first time I have shopped with J&R and I have done lots of online shopping but this was by far the best place I have ever shopped online!! They have EVERYTHING!!!

Great site for super deals on electronics either for a gift or for your own enjoyment. Always find just what I am looking for,and the service is excellent!

May be the best company on the internet to do business with. have purchased several items over the years, all 1st quality, no seconds here. Items were shipped quickly and you can't beat their pricing.

Ordered the Grace Victoria WiFi Radio, at lowest price found among various sellers. Received it quickly, received immediate confirmation and tracking number. Free shipping was included. J&R website is very comprehensive, easy to navigate; clear and uncluttered. Would definitely buy from J&R again.

I want everyone to know specially people who orders items online how efficient and customer friendly the J&R customer service people are. I really appreciate their customer friendly attitude, attention to details and right on the dot deliveries. Thank you guys, "KEEP UP THE EXCELLENT CUSTOMER SERVICE JOB" :))

My mom and I love the services at JR.com. Although we are currently located in the Islands of Micronesia in the Pacific we are confident that our package will arrive on time. We love the low prices and promos your company has to offer. We love this company and we will definitely recommend you guys to our Island friends. Keep up the good work and great service!

One of my best friends told me he had a Great experience when shoping at J&R. I researched your site and found that your prices were the lowest I have seen anywhere. The email I recieved from you (jr) was very easy to understand and I felt safe to buy online from J&R. I Thanked my good friend on telling me his Great experience, And I am sure going too pass on your site to my family and all my friends. J&R has such Great deals and all I can say on that is I'm ready to start shopping at J&R!

J&R is perfect, the best site and adress for shopping in NYC. I'm going again to NYC next month and I feel compelled to go to the store. Now I'm searching in the site what I will buy... Great!!!!!

Great website. Easy to find and sort to find best deal! Keep it up!

Great prices and excellent shipping, excellent email responce with order confirmation, invoice and shipping tracking.

J&R Beats Sandy - If a retailer and its people can overcome all the obstacles of one of NYC's worst storm and exceed customer expectations - then you know this is the right place. A good friend (whose birthday was coming up) - just found out his car was flooded, his home/work had no power and his disabled elderly mom was without power over 200 miles away. Not an easy day, so we were trying to cheer him up by sending him the latest Digital camera for his bday. We found it online at J&R and even with Sandy-related server/online problems, J&R's customer service rep Rosemary went beyond the call of duty to "make it happen".

Stuck with you guys 4 ever..admire u remaining open even after 911! Best service, best deals,knowledable staff..what more could we ask for?!? luv u!!!! thanks
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